Questions and Answers

A. No, we are a new division of CMH Software, Inc. which has been in business for over 13 years. CMH Software specializes in electrical training software.

A. No, not at all. One nice thing about "i-detect" is that you can save lots of information or hardly any. It's up to you and your preferences. There are no "required" fields.

A. No, not at this time. We are looking into this possibility and may have a Canadian distributor in the near future.

A. First, its great to know at the end of the year that you made $749 dollars with your old detector and you can now tell your "better half" the old detector has paid for itself and it's time to get that New Model!
Second, it's productive to look at your "journal" and see if you can spot any patterns. Like where most of your silver coins come from or what type of area (park, school, homes, etc) you recover the most money from.
Third, it's nice to keep a detailed record of your detecting activities with pictures to show club members, relatives or friends interested in detecting.
Forth, hopefully none of your detecting equipment will ever be stolen but if it is, it may make an insurance claim easier if you kept track of serial numbers, cost, when purchased , etc. of your hardware in the hardware section of "i-detect".

A. Yes, please email us at sales@ginkgoware.com or post a request in our forum.

A. Yes, we use the Secure Sockets Layer (SSL) protocol to safeguard your credit card information, during online transactions. SSL is an extremely safe encryption method to safeguard information sent online.

A. Yes, as we get permission from the various detector manufacturers to use their logos and detector names, we will add additional control panels.